For ages 21+

Responsible Gambling —
Stay Safe, Set Your Limits

6zz believes that entertainment is truly enjoyable only when it is controlled and approached with awareness. On this page you will learn how to keep your limits in check, recognise signs of a problem, and get support when you need it.

21+
Age Limit Is Mandatory
24/7
Live Chat Support
Self-Exclusion
Activate at any time
21+

All casino and betting activity on 6zz is exclusively for individuals aged 21 and above. Age verification is mandatory when creating an account. Preventing access by minors is our first responsibility. If there are underage members in your household, keep your account details away from them and use password protection on your devices.

The Foundation of Responsible Gambling

Online betting and casino games are entertainment — not a way to solve financial problems. Before playing on 6zz, ask yourself: if I lose this money, will it affect my everyday life? If the answer is no, then play within that budget. 6zz's Terms and Conditions clearly state that the platform supports responsible behaviour and reserves the right to temporarily suspend an account if signs of addiction are observed.

Gambling should always be started with a clear head, a set budget, and a time limit. Avoid playing when you are stressed, anxious, or have been drinking. Decisions made in those states generally do not lead to good outcomes. A healthy mindset is: winning is great, but losing is also a normal part of this entertainment.

Our FAQ section has step-by-step guidance on how to use the responsible gambling tools. Those tools are discussed in detail further down on this page.

Tools for Control

6zz has placed several protective tools directly in the account settings. To use them, log in and go to the "Account" menu.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately; increasing it requires a set waiting period.

Budget Control

Loss Limit

Decide in advance the maximum amount you can lose within a set period. Once that limit is reached, no further bets can be placed in that session.

Loss Control

Session Time Limit

Set a limit on how long you play in one sitting. Once the time is up, the system will automatically alert you or log you out.

Time Management

Reality Check

At regular intervals a message will appear showing how long you have been playing and how much you have won or lost during that time. This keeps you aware.

Awareness

Cooling-Off Period

Take a break from your account for anywhere between 24 hours and 6 weeks. During this time no bets or deposits can be made, but the account is not closed.

Temporary Break

Self-Exclusion

Close your account for 6 months or permanently. Once self-exclusion is activated, the account cannot be reopened before the period ends — this is the strongest protection available.

Long-Term Protection

To activate these tools or get help, contact 6zz's 24/7 live chat or send us an email. Our team responds in both Bengali and English.

Ask Yourself

If any of the following applies to you or someone you know, it is time to seek support. Visit our About Us page to learn how 6zz prioritises user protection.

Are you spending more than your set budget when placing bets?
Are you placing more bets to try to win back money you have lost?
Have you tried to stop playing but found you cannot?
Are you taking time away from family or work to play?
Do you see gambling as a way out of financial pressure?
Are you hiding how much you play from the people close to you?

Signs of Healthy Habits

Responsible gambling has positive characteristics that keep you on the right track.

  • You set a specific budget before playing and stick to it
  • You do not chase losses by placing bigger bets after losing
  • You treat gambling as entertainment, not a source of income
  • You voluntarily take breaks and use limits when needed
  • You can talk openly with family and friends about it
  • You continue other hobbies and social activities
  • You avoid playing when you are stressed or feeling low

Warning Signs

Problematic gambling behaviour starts gradually. Recognising these signs makes it easier to seek help in time.

Growing Financial Pressure

Borrowing money or dipping into savings to cover bets is a clear signal.

Relationship Strain

Repeatedly arguing with or lying to family or friends about gambling.

Lack of Focus at Work

Neglecting professional responsibilities or studies to spend time gambling.

Mood Changes

Feeling restless, irritable, or anxious when unable to play.

Chasing Losses

Being unable to stop after losing and placing larger bets in an attempt to recover the loss.

Tendency to Hide

Keeping the amount you play or the extent of your losses secret from the people close to you.

Where to Find Support

Asking for help is a sign of strength, not weakness. Reaching out to the right place is far more effective than dealing with the problem alone. 6zz and the people close to you are always here.

6zz Live Chat Support

At any time of day or night, come to 6zz's 24/7 live chat. The team speaks Bengali and English and can directly help you activate self-exclusion or set account limits.

6zz Email Support

If you prefer to explain your situation in writing, contact us by email. Our team responds promptly and keeps your information completely confidential. Email address: [email protected]

Family and Close Ones

Talk to a family member or a trusted friend. They often notice the problem before you do. Their support can be the greatest strength on your path to recovery.

Professional Counselling Services

It is possible to get support from mental health professionals in Bangladesh to address behavioural addiction. Contact the National Institute of Mental Health (NIMH) or the psychiatry department of a local hospital. Professional counsellors will listen without judgement and point you in the right direction.

Support Groups

Talking with people who have gone through similar experiences can sometimes be more helpful than counselling. Support groups for behavioural addiction exist in Bangladesh and online, and participation is completely confidential.

6zz's Commitment

6zz is purely an entertainment platform — we want every user to play with a clear mind and a full understanding of what they are doing. Here is what we do toward that goal:

  • Mandatory age verification is in place at account registration
  • Technology is used to identify reliable, data-based signs of problematic behaviour
  • Support team members reach out directly during a crisis
  • Self-exclusion requests are actioned without delay and marketing messages are stopped afterwards
  • Every protective tool is free and easily accessible in the account settings
  • The 24/7 support team is ready to speak in Bengali directly

Our Privacy Policy details how your personal information and play history are stored and are not shared with any third party under any circumstances. Your use of responsible gambling tools is also kept completely confidential.

Some Practical Tips

  • Before you play, decide the maximum you are willing to lose — and stick to that decision.
  • Use a timer. Playing for no more than two hours in a single sitting is a good habit.
  • Do not sit down to play when you are tired or emotionally drained.
  • Have the discipline to stop when you are winning — every session should have an end.
  • Give priority to time with other hobbies and with your family.
  • Even if you have a slight doubt, seek support — it is easier to act before the problem gets bigger.

Responsible Gaming FAQ

An account cannot be reopened before the self-exclusion period ends. Options range from 6 months up to permanent exclusion. Once the period is over, you will need to contact our support team to reactivate the account and go through a set waiting period.

No, the two processes are different. Lowering a deposit limit takes effect immediately — it is a protective measure, so there is no delay. However, increasing a limit requires a specific waiting period, so that a snap decision does not lead to financial harm.

No. To create an account at 6zz, you must be at least 21 years old. Submitting age verification documents at the time of registration is mandatory. If any account is suspected of belonging to a minor, we suspend it immediately and any deposited funds are not refunded.

Yes, completely. Your communications with 6zz and your use of responsible gaming tools are confidential. Our team provides support without any judgment or questions. Feel free to reach us via live chat or email.

First, try to talk to them calmly and without judgment. Express your concerns rather than making direct accusations. Let them know about 6zz's support services and encourage them to see a professional counsellor. Family support is often the most powerful help in such situations.

Once self-exclusion is active, no new bets or deposits can be placed on the account. However, withdrawing any balance already in the account must be resolved by contacting the support team. Please let us know the details via our live chat.